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      By using the CSIRP Process App, a Computer Security Incident Response Team (CSIRT) can efficiently provide a centralized coordination effort for IT security issues within the organization.  This solut...ion example is provided as a snapshot of a process applicatoin with four apps within it.  Using this example as a guide, you can quickly and easily modify process, fields or workflow to best reflect your organization’s CSIRP requirements Be prepared for what you hope never happens The worst time to realize you are not prepared for a computer security incident is during a data breach. Having a Computer Security Incident Response Plan (CSIRP) in place is the first step for any incident response function. The CSIRP must capture roles and responsibilities of various stakeholders across the organization, articulate incident response processes, and establish communications flows and notifications procedures. And your CSIRP must honestly reflect your team’s capabilities to respond to various types of breaches and address the skillsets required for each of those types. The CSIRP Process app supercharges your Response Team By using the CSIRP Process App, a Computer Security Incident Response Team (CSIRT) can efficiently provide a centralized coordination effort for IT security issues within the organization. This allows for quicker incident recovery which equates to less dollars lost due to incidents. Since the team understands legal issues and knows how to preserve evidence in the event of a litigation, use of the application can also be critical during a post-incident audit by internal or external parties. Easily tailored to fit your Security Response Plan We’ve provided the best practices and widely utilized tracking metrics so you can fold this process app easily into your existing infrastructure.  But if you need to change anything, with the power of Serena Business Manager behind it, you can quickly and easily modify process, fields or workflow to best reflect your organization’s CSIRP requirements through an intuitive drag-and-drop user interface with no programming knowledge required. Integrate your plan into Enterprise Service Management Utilizing the power of Serena Business Manager, the CSIRP Management process app can not only track and enforce the business processes associated with a CSIRP, it can be extended to integrate smoothly into Serena Service Manager (SSM).  This gives you further tracking and control over problem, change or asset management that are likely part of your response plan.  This empowers you to orchestrate both human processes (e.g. notifying local authorities of an attack) and machine processes (e.g. scheduling a vulnerability patch update). And you can tie into Serena Deployment Automation or Serena Release Control for even more automation.   More
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    11/02/2016 Jira Request Provider Plugin for RLC 6.0
    20/08/2015 Release Control 6.0 Timeline: Part 2
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    27/03/2015 Easily Find and Navigate to Required Fields in SBM
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    11/02/2016 ServiceNow Request Provider Plugin for RLC 6.0
    11/02/2016 Jira Request Provider Plugin for RLC 6.0

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