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      Jessica  Johnson
      Jessica Johnson is now friends with Phil Bustin
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      Regarding the comment by David Easter, has this been implemented? (I don't suppose there has been another major release.)
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      In App Admin > Notifications, enable viewing of selected fields in one view, so that an admin may know what fields were selected without having to refer to an actual emailed notification. In App Admin... > Notifications, enable viewing of selected fields in one view, so that an admin may know what fields were selected without having to refer to an actual emailed notification. More
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      Fields added in App Admin to notifications in the notifications dialog box, relating to the $FIELD() tag in the email template, are currently displayed in perhaps Project or Workflow default order.  T...he order makes little sense to the user or the admin.  Please allow fields sorting (user-defined, ascending, perhaps descending) in notifications.  Fields can be added directly in the email template, but there are reasons why an admin may want to display fields based on notification, not template.  Fields added in App Admin to notifications in the notifications dialog box, relating to the $FIELD() tag in the email template, are currently displayed in perhaps Project or Workflow default order.  The order makes little sense to the user or the admin.  Please allow fields sorting (user-defined, ascending, perhaps descending) in notifications.  Fields can be added directly in the email template, where the order is set by the admin, but there are reasons why an admin may want to display fields based on notification, not template. More
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      Please ignore this entry, one of 3 duplicate Ideas mistakenly entered because the Submit button was still visible after it was submitted, and open only the last one submitted.
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    • Post is under moderation
      Please ignore this entry, one of 3 duplicate Ideas mistakenly entered because the Submit button was still visible after it was submitted, and open only the last one submitted.
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      In 11.1, I created an Actions > Add Note notification using the "Note is Added" rule condition documented in the App Admin guide.  Once the notification was turned on, much to our chagrin, recipi...ents of emails manually sent from items received not just the emails, but the new notifications as well.  To add to the confusion, both email and notification were stored in the Emailed Notifications section. 11.1, I created an Actions > Add Note notification using the "Note is Added" rule condition documented in the App Admin guide.  Once the notification was turned on, much to our chagrin, recipients of emails manually sent from items received not just the emails, but the new notifications as well.  To add to the confusion, both email and notification were stored in the Emailed Notifications section. Two solutions occur to me: 1) Separate the 'Note is added condition from the email function. 2) A workaround if the functions can't be separated in say, 11.6: Create some condition that would prevent the notification from being sent to the email recipient if the "note" were actually an email. What experience have other customers had with the rule "A note is added"? More
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    • Post is under moderation
      In 11.1, I created an Actions > Add Note notification using the "Note is Added" rule condition documented in the App Admin guide.  Once the notification was turned on, much to our chagrin, recipients ...of emails manually sent from items received not just the emails, but the new notifications as well.  To add to the confusion, both email and notification were stored in the Emailed Notifications section. In 11.1, I created an Actions > Add Note notification using the "Note is Added" rule condition documented in the App Admin guide.  Once the notification was turned on, much to our chagrin, recipients of emails manually sent from items received not just the emails, but the new notifications as well.  To add to the confusion, both email and notification were stored in the Emailed Notifications section. Two solutions occur to me: 1) Separate the 'Note is added' condition from the email function.  2) A workaround if the functions can't be separated in say, 11.6: Create some condition that would prevent the notification from begin sent if the "note" were actually an email, e.g. "Note is actually an email, so don't act on it--what were Serena developers thinking", or more practical, "Note is an email". What experience have other customers had with the rule "A note is added"????????      More
      Stream item published successfully. Item will now be visible on your stream.
    • Post is under moderation
      In 11.1, I created an Actions > Add Note notification using the "Note is Added" rule condition documented in the App Admin guide.  Once the notification was turned on, much to our chagrin, recipients ...of emails manually sent from items received not just the emails, but the new notifications as well.  To add to the confusion, both email and notification were stored in the Emailed Notifications section. In 11.1, I created an Actions > Add Note notification using the "Note is Added" rule condition documented in the App Admin guide.  Once the notification was turned on, much to our chagrin, recipients of emails manually sent from items received not just the emails, but the new notifications as well.  To add to the confusion, both email and notification were stored in the Emailed Notifications section. Two solutions occur to me: 1) Separate the 'Note is added' condition from the email function.  2) A workaround if the functions can't be separated in say, 11.6: Create some condition that would prevent the notification from begin sent if the "note" were actually an email, e.g. "Note is actually an email, so don't act on it--what were Serena developers thinking", or more practical, "Note is an email". What experience have other customers had with the rule "A note is added"????????      More
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      Please ignore my previous comment--not applicable.
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  • DateTitle
    28/03/2019 In App Admin > Notifications, enable viewing of selected fields in one view
    28/03/2019 Allow sorting of fields added to notifications - relating to the $FIELD() tag in email templates - in notifications
    21/03/2019 Enable condition for preventing 'Note is Added' rule to act on emails manually sent from itemsn
    15/02/2019 Form action containing State = value does not work in an any-to-any transition.
    15/02/2019 In State Change chevrons, do not display transitions invoked by transition actions, when Hide button on form is checked

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