Computer Security Incident Response Plan Management Featured Hot

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by David J. Easter on February 01, 2016
 
4.0 (1)

By using the CSIRP Process App, a Computer Security Incident Response Team (CSIRT) can efficiently provide a centralized coordination effort for IT security issues within the organization.  This solution example is provided as a snapshot of a process application with four apps within it.  Using this example as a guide, you can quickly and easily modify process, fields or workflow to best reflect your organization’s CSIRP requirements

  • Be prepared for what you hope never happens

    The worst time to realize you are not prepared for a computer security incident is during a data breach. Having a Computer Security Incident Response Plan (CSIRP) in place is the first step for any incident response function. The CSIRP must capture roles and responsibilities of various stakeholders across the organization, articulate incident response processes, and establish communications flows and notifications procedures. And your CSIRP must honestly reflect your team’s capabilities to respond to various types of breaches and address the skillsets required for each of those types.

    The CSIRP Process app supercharges your Response Team

    By using the CSIRP Process App, a Computer Security Incident Response Team (CSIRT) can efficiently provide a centralized coordination effort for IT security issues within the organization. This allows for quicker incident recovery which equates to less dollars lost due to incidents. Since the team understands legal issues and knows how to preserve evidence in the event of a litigation, use of the application can also be critical during a post-incident audit by internal or external parties.

    Easily tailored to fit your Security Response Plan

    We’ve provided the best practices and widely utilized tracking metrics so you can fold this process app easily into your existing infrastructure.  But if you need to change anything, with the power of Serena Business Manager behind it, you can quickly and easily modify process, fields or workflow to best reflect your organization’s CSIRP requirements through an intuitive drag-and-drop user interface with no programming knowledge required.

    Integrate your plan into Enterprise Service Management

    Utilizing the power of Serena Business Manager, the CSIRP Management process app can not only track and enforce the business processes associated with a CSIRP, it can be extended to integrate smoothly into Serena Service Manager (SSM).  This gives you further tracking and control over problem, change or asset management that are likely part of your response plan.  This empowers you to orchestrate both human processes (e.g. notifying local authorities of an attack) and machine processes (e.g. scheduling a vulnerability patch update). And you can tie into Serena Deployment Automation or Serena Release Control for even more automation.

     

    Process Apps

    Process app type
    Solutions
    Required SBM Version
    10.1.5

    Complexity

    Complexity
    Advanced
  • No additional versions available.

  • SBM - Computer Security Incidents

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    This is a great app but there are a couple of things to keep in mind. It states compatible with 10.1.5 and later but more specifically it has to be 10.1.5.2 or later. The other thing to keep in mind is that the CSIRP app references the Problem Management, Incident Management, and Asset Management workflows from SSM. If you don't have SSM installed you will see some warnings, but it's ok. The CSIRP app will still work.
    Demo 
     
    4.0
    Pablo Ojeda Reviewed by Pablo Ojeda September 07, 2016
    Top 50 Reviewer  -   View all my reviews (3)

    Great App

    This is a great app but there are a couple of things to keep in mind. It states compatible with 10.1.5 and later but more specifically it has to be 10.1.5.2 or later. The other thing to keep in mind is that the CSIRP app references the Problem Management, Incident Management, and Asset Management workflows from SSM. If you don't have SSM installed you will see some warnings, but it's ok. The CSIRP app will still work.

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  • David J. Easter

    David_J_Easter

    20 November, 1968
    1850 Gateway Drive, San Mateo, CA 94404, USA

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